Terms and Conditions

The following terms and conditions (“Terms and Conditions”) govern all sales and purchases made through Synergy NZ Ltd’s (“Frownies NZ”, “us”, “we” or “our”) website (“our Site”) via the Internet, telephone or mail. By visiting and/or using our Site you acknowledge that you agree to be bound by these terms and conditions and comply with all applicable laws and regulations. If you do not accept to be bound by these Terms and Conditions please do not use this site.


1.1 Unless otherwise stated, all prices quoted on our Frownies NZ Site are in New Zealand dollars and include GST. Prices are subject to change without notice at the discretion of Frownies NZ. Frownies NZ guarantees its stipulated prices except in such situations as typographical / printing error or errors caused by unauthorized third party amendments to our Site.


2.1 Our options for ordering include:

Website: www.frownies.co.nz
By phone: (within New Zealand) 0800 657 876 (Mon-Fri 9am-5pm)

2.2 To process orders we require the following details: your name, physical address (we cannot delivery to a PO Box), contact email address and telephone number together with your payment arrangement (i.e your credit card details)


3.1 We currently accept the following credit cards (no credit card details are ever stored on Frownies NZ servers. All website transactions are processed though “Stripe” secure payment gateway).

Visa; or Mastercard.

3.2 The total cost of your order will be directly charged to your nominated credit card either upon completion of the online payment screen or upon receipt of your order by phone or post. The name that will appear on the cardholders statement will be Frownies NZ.